ITコンサルタント ／ ネットワークエンジニア ／ ITヘルプデスク、テクニカルサポート

We are seeking a highly skilled AV Engineer to provide on-site support for a multinational client
Responsibilities:
System Support & Maintenance:
o Perform daily health checks on AV systems, including displays, conferencing tools, microphones, and speakers
o Conduct preventative maintenance such as firmware updates, cleaning, and cable management
o Monitor AV assets and proactively address technical issues
Event & Executive Support:
o Provide L1 support for executive AV needs, ensuring flawless boardroom and virtual meeting experiences
o Set up and manage AV equipment for corporate events, town halls, and hybrid meetings
o Troubleshoot real-time issues during live events and provide quick resolutions
o Work closely with event coordinators to prepare and rehearse AV setups
Troubleshooting & Issue Resolution:
o Diagnose and resolve audio, video, and connectivity issues for AV equipment and IT-integrated AV solutions
o Escalate complex technical problems to L2 or senior engineers when necessary
Collaboration & Communication:
o Work within the client’s ticketing system to log and manage AV-related incidents
o Coordinate with internal IT teams, vendors, and third-party service providers for repairs, upgrades, and equipment replacements
o Communicate with global IT teams to align with corporate AV standards and policies
Documentation & Compliance:
o Maintain accurate records of AV asset inventory and issue logs
o Ensure all AV operations comply with corporate security policies

【必須スキル・資格】
日本語：日常会話レベル
英語：ビジネスレベル

Qualifications & Experience:

• 2-5 years of experience in AV installation, integration, and support within a corporate environment.
• Strong knowledge of video conferencing platforms (Zoom, Microsoft Teams, Google Meet).
• Experience working with AV hardware from Crestron, Logitech, Biamp, Cisco, Extron, or Polycom.
• Familiarity with control systems, DSP programming, and AV networking is a plus.
• Basic IT troubleshooting skills, including network connectivity and hardware/software issues.
• Ability to work independently and handle high-pressure event support scenarios.
• Strong communication skills in English (Japanese proficiency is a plus).

【歓迎スキル・資格】
Preferred Certifications:

• Crestron DigitalMedia or NVX Certification
• QSC Q-Sys Level 1 or 2
• Extron AV Associate or Control Specialist
• Microsoft Teams Rooms Certified Specialist

正社員

年収: 500〜800万円
Base Salary and Discretionary Yearly Bonus

13 Paid Holidays for 1st year
Sick Leave
Congratulatory or Condolence Leave

Full Social Insurance Coverage
Commuting/ Transportation Allowance
Education/ Training assistance program

CV Screening by Talent Acquisition Team, Online Interview with Hiring Manager and HR, In-person (or online if non-Kanto resident) interview with Department Head

有（屋内禁煙・屋外に喫煙所設置）

20%

Engineering Dept.